Terms & Conditions All accepted work orders are FINAL & fees are NON-REFUNDABLE once the documents & payment have been submitted to us and you have provided authorization to move forward with the attempts to serve the designation individual or entity. Disputes/Charge-Backs: All and every client is signed an agreement prior to service with the below indicated on the contract agreement:RECURRING PAYMENTS:(by selecting the RECURRING PAYMENTS option) I understand that my card will NOT be processed unless invoiced. farther more, Subpoena Server Services will not process recurring payments unless I authorize the payment by writing(email or fax) and will include the applicable invoice number in writing. Recurring payments will be marked UNPAID if delinquent and not processed till authorized by me or authorized agent in office and subject to be placed in collections; I agree that once I authorize a payment after carefully reviewing the applicable invoice, fees are Non-Refundable and will not dispute the transaction with my bank or financial institution. I have been advised of the applicable rates by phone,email or website and have read and agree to all terms & conditions posted at: www.processnyc.com/terms--conditions www.processnj.com/terms-conditions ONE TIME PAYMENT: by selecting the ONE TIME PAYMENT box, I authorize Subpoena Server Services to immediately process this payment. I authorize the amount of: $xxxx.xx I agree that once payment is processed, fees are Non-Refundable and will not dispute the transaction with my bank or financial institution. (please indicate above amount Authorized) I have been advised of the applicable rates by phone,email or website and have read and agree to all terms & conditions posted at: www.processnyc.com/terms--conditions www.processnj.com/terms-conditions If a client chooses to file for a charge-back, the following shall be added to the prior quoted rate: Charge-back Processing Fee:$50.00 Delinquent fee:$35.00 Account may also be placed in a collection agency. If a collection agent is commenced, the above shall be responsible to all of the above charge-back fees, delinquent fee and additional 40% collection agents fee. Our collection agency will attempt only 1 call and 1 letter if disputed or debt fees are under $500.00. The debt will be reported to the credit bureau following these 2 collection attempts. Rush Assignments Rush assignments, which include
(1)receipt of affidavits in under 10 business days; (2) service upon receipt;
(3) same day service; or (3) next day service are welcomed, but higher fees
will apply, and may vary based on the nature of the assignment. Furthermore, charges shall apply on
a "Per-Attempt" basis and fees are due in advance before each attempt
on ALL rush assignments. Accordingly, advance payment is required
on all rush assignments. Furthermore, a deposit will be required with respect
to awaiting the arrival of a package by means of any and all shipping methods. (applicable
attempt price ranges from $185.00 to
$235.00 depending on the location of the party served)$1.50 per-mile
mileage fees(round trip) maybe added depending on the location to be
served to be counted from the borders of the city of New York( one of
the 5 boroughs). Please note that all rush
assignments submitted to us after 4pm with a request for next day service will
be considered to be same day service and same day service fees will
therefore apply. Serve -upon -receipt rush assignments will result in higher
fess than same day service. Special Assignments
that require Service of Process upon multiple
parties or will require multiple attempts, will incur a charge upon each
attempt made upon each party (applicable price ranges from $175.00 to
$225.00 depending on the location of the party served). Special
Assignments as well as address verifications pertaining to special
assignments shall be subject to an advance deposit. Please note that
affidavits of service will not be released under any circumstances until
payment is made in full. All payments and advance deposits must be
submitted as follows: a check submitted via overnight mail or credit
card authorization filled out, signed and a signed agreement not to
dispute the applicable fees. In the case of Police involvement: In the event police involvement is required with respect to any
services performed by Subpoena Server Services, additional fees of $75.00
per hour (rounded off to the next hour) for each hour expanded by us in
working with the Police shall apply. You will be responsible for
payment in full prior to release of pertinent affidavit(s) of service. Narrow Time Gap(typically
under 2 hours) available to locate defendant in which client provides
us with will be applied as a special or Rush assignment; appointed
assignment in which a specific time provided to make an attempt will
apply as special or Rush assignment; Non-Rush Assignments For all non-rush assignments, in the event the first attempt is not successful, 2 to 4 attempts will be made at no additional charge. Please note that in order to be considered a non-rush assignment, we must receive the papers AND payment at least 5 business days (not including the day the documents are received) prior to the final date service is permitted by the courts. (NY family courts typically require service 8 days prior to the court date). Notarization and Affidavits of Service Notarization within the State of service will be accomplished at no additional charge; however, notarization within any additional State or States will result in additional fees. In the unlikely event that you have
not received our affidavit of service, you must contact us no later than 3 days
prior to your court date in order to arrange to pick your affidavit. In the
event you instruct us to have the affidavit sent to you via Express Mail, you
must notify us by writing as well as place a telephone call with us advising us
of this request. Please note that additional fees will apply unless you
arrange to pick up the affidavit from us. We can hand deliver the
affidavit to you within the City of New York for an additional fee of
$25.00($100.00 if delivery must be accomplished within 4 days of the scheduled
court date.) In addition, please note that in case of non-routine affidavits of
service, additional charges may apply. Be Accurate and Complete. We rely on the information you provide. Incomplete or incorrect information (such as a wrong city, wrong borough, wrong state, missing or wrong apartment number, etc.) will result in multiple fees because process of service must be re-attempted in accordance with the correct information, which duplicates our effort and multiplies our expenses. Specifically, please note that in
the event of an unsuccessful service attempt as a result of (a) the relocation
of the party to be served; or (b) an inaccurate address, a separate charge will
apply to each new, corrected or additional address where attempt at service is
made. Additionally, process of service at multiple addresses will result
in application of an additional FULL CHARGE to each additional new address. Parties Evading Service In cases where a defendant is purposefully attempting to evade service of process, requiring over 4 attempts at service, additional fees will apply. Please let us know immediately if the defendant is likely to attempt avoiding service of process or has done so in the past. Additional Fees: Stake – out services are available for an additional hourly fee of $150.00 per hour. The number of hours expanded on each such assignment will vary based on numerous factors, including but not limited to the location and the frequency with which the party to be served visits the specified location. Stakeouts will incur a 3-hour minimum charge applicable even if the defendant is served promptly (the fees for all stake-out assignments are therefore $450.00 and above). The hourly rate for all stake-out assignments are $150.00 per hour. In the event that substituted
service (e.g., “nail and mail”) is undertaken, additional charges for postage
and handling will apply. Although, the postage and handling fees may
vary; such fees are never below $25.00. Incidental expenses such as tolls,
parking, etc., if applicable, must be paid in advance. Please note that service
by mail, without making any attempts at personal service, is generally only
permissible if ordered by the court. If such is the case, you must provide us
with the applicable judge’s name; additionally, we will require that you sign a
written authorization and waiver for us to serve process in this manner. Non-Individuals Attorneys: (a) please ensure that the cover page sets out
complete instructions for the server, such as the party to be served and type
of documents to be served; (b) please make sure to provide your electronic mail
addresses; (c) please note that affidavits of service will not be released
to any law firm or solo practitioners that has an outstanding invoice of
$150.00 or more until payment for services rendered by Subpoena Server Services
is made in full; (d) please note that your client’s failure to pay for your
services or any internal cash flow deficiencies do not extinguish or in any way
limit or suspend your financial responsibility for any and all services
performed by Subpoena Server Services. In the case of serving agencies, individuals, privet investigations firms or any other corporations: all payments to this office are due in advance in advance of any attempts at service. In the event we have attempted to serve prior to receipt of applicable fees, irrespective of the circumstances, affidavits of service with respect to such service of process WILL NOT be released until payment is made in full and a $35.00 late fee will apply within 24 hours of invoicing if payment not submitted promptly and shall be considered delinquent. Delinquent accounts shall be transferred to a collections agency fourteen (14) days after your failure to submit timely payment. Court Appearances/Traverse Hearings:
In the event a court appearance is required, the following fees shall apply: 1.Hourly fees:
(i) $450.00 for the first 3 hour (each appearance has a minimum of three hours); (ii) $ $150.00 for each additional hour. 2. Additional charges and expenses: (i) a $50.00 flat fee for expenses; and (ii) $150.00 fee for preparation of documents necessary for the appearance. 3.Attorneys: Steady law firms whom are in good standing with us: NO Deposit Required; 4.New Law Firms/Attorneys will require a $650.00 deposit in corporate check only; 5.Pro-Se: A $1,500 Deposit required in Postal Money order ONLY, the above hourly rates at section 1 shall apply; Fees will be refunded for the unused hours, however the 3 hour minimum shall remain even if testimony is complete promptly; Client will responsible for the above full payment regardless of the outcome of the case. Please note that the Court Appearance Form and payment in full must be submitted at least 30 calender days prior to the scheduled court date. We will not be held responsible for failure to appear if the Court Appearance Form and payment in full are not submitted timely. Court filling, service of process, Skip & Trace or any Service provided by Subpoena Server Services: Please note that we will not be liable or in any way responsible for a court's rejection or any resulting complications with respect to documents that are submitted to us in incomplete, improper, or any form that is objectionable by the courts or fail to comply with applicable requirements or procedures at any stage of litigation. All documents will be filed and/or served exactly as they are submitted to us. We are not attorneys and hence, will not and cannot review your documents for accuracy, completeness or compliance with applicable procedures. All
fees for our services will be due in full irrespective of the outcome
of the attempted process of service or filing. Hence, you will be liable
for payment irrespective of whether you have submitted incomplete documents, erroneous documents,
wrongly prepared documents or any documents that fail to comply with
applicable procedures. To insure compliance of your documents please
contact an attorney. Skip & Trace While our success rate is greatly improved with the use of this technology, we cannot and DO NOT guarantee success. The applicable fee of $125.00 is NON-REFUNDABLE irrespective of the outcome. Please Note: Service of process is not included in Skip Tracing search fees. Full fees will apply at the new location found to be served. Amended affidavits fees: (non-routine) $35.00 fee will apply. Late Fees With
respect to all attorneys and
law firms; payment in full is due immediately upon receipt of our
invoice.
A late fee of $35.00 will apply to all invoices that remain unpaid over
7 days from the date of invoice (“delinquent accounts”). In the event you have an outstanding invoice with us, all future orders shall require advance payment; no exceptions will be made. Payment Methods: Do to resulting delays no NO LONGER ACCEPT payments by mail. ELECTRONIC PAYMENTS ONLY In The Case of New Law Firm/Attorneys: Payment is due by Credit/Debit card ONLY on completion of service. if you DO NOT have a credit/debit card on file. an affidavit of service will not be released till payment is made in full. After Authorizing a payment via credit/debit card, fees are NON-REFUNDABLE and shall not dispute the authorized transaction; Affidavits of Service WILL NOT be released till payment authorization form is submitted and processed: If
you insist to mail out a check & ignore our policy and need your
affidavit of service in an urgent matter, you must over night a check.
check must be cleared prior to releasing an affidavit of service. THE BELOW TERMS APPLY TO CLIENTS WITH RECURRING PAYMENT FORMS ON FILE: Limited Liability In all cases, our liability is limited to re-serving your papers.
By submitting your legal documents to us, whether such submission is made via fax, electronic mail, regular mail, personal delivery, or any other form of delivery; you have agreed to all the above terms & conditions made applicable to all transactions with the Subpoena Server Services. Please note that ALL documents must be submitted at once. Whether you are submitting your documents via fax, electronic mail or regular mail, we do not take responsibility for lost documents or service of incomplete documents if such documents have been provided to us by means of multiple fax, emails or regular mail communications. Lastly, if your documents are submitted via PDF attachments to electronic mail, please attach ALL documents as a single PDF document; multiple PDF attachments will not be processed. Miscellaneous Charges: Submission of documents will be FREE up to 10 pages.
Fax: In the event your fax is over
ten (10) pages in length, a fee of $5.00 shall apply to each set of additional
ten (10) pages. Emailing your copies:additional .20c a copy shall apply for submission of papers over 10 pages in which will include the first free 10 pages as well will be added. Pick and or delivery service of any documents shall be priced at $35.00 Mailing to Copies To Opposing Parties: In the event you qualify for Substituted Service (otherwise known as nail and mail) acceptable in some states such as New York State, process of service may be a permissible subsequent to 2nd or 3rd attempt at process of service. For Substitute Service the following terms shall apply:
Please note that we do not offer advice or counsel as to application of
Substitute Service to your matter, that is a determination to be made by you
and/or your attorney. Subcontracting to another company: All of the above Terms & Conditions WILL APPLY when papers are Sub-Contracted to a different company to serve your papers if payments and papers were submitted to Subpoena Server Services inside New York or New Jersey or outside New York or New Jersey and all clients shall be responsible for all of the above terms & conditions; |